Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
Who Does ILG Work With?
We partner with all kinds of wellbeing brands, from supplements and vitamins, personal care and organic wellbeing products, to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations with premium gift wrapping as part of our wellbeing fulfilment service so your products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special with personalisation. Our wellbeing fulfilment teams can add a name, monogram or message to personalise your wellbeing products.
Managing
Returns
We make returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Frequently Asked Wellbeing Fulfilment Questions
What types of wellbeing brands does ILG support with its fulfilment services?
We partner with a broad range of wellbeing‑oriented brands – included supplements, vitamins, personal care, nutraceuticals and CBD treatments. Our services are tailored to fit the specific needs of each brand category.
How does ILG ensure a high‑quality customer experience for wellbeing brands?
ILG enhances every step of the journey – from checkout through to delivery. We combine industry‑leading technology, highly trained teams and expertly managed facilities (including organic‑certified sites) to deliver accuracy, speed and brand‑consistent presentation.
Can ILG handle special brand requirements such as gift‑wrapping, personalisation, or returns?
Yes. For wellbeing brands, our fulfilment services include:
- Gift‑wrapping and branded packaging so your products arrive beautifully presented
- Personalisation services (e.g. embossing/engraving, monograms, messages) for added customer delight
- Returns management that is friction‑free and consistent with your brand experience
Do you have the technology and facilities to scale for growing wellbeing brands?
Absolutely. We offer advanced warehouse management systems (WMS) and a state‑of‑the‑art picking and packing operation, all within secure, pristine dust‑controlled fulfilment centres – ideal for wellbeing products requiring care and precision.
Can ILG handle international and retail fulfilment for wellbeing brands?
Yes – we support both UK, EU and global fulfilment. We also provide delivery to retail channels, ensuring your products reach high‑street or stock‑holding outlets at the right time. For brands serving EU markets, we handle post‑Brexit complexity via our European fulfilment solutions.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Latest News and Insights
ILG Receives RoSPA Gold President’s Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for the third year in a row.
Omnichannel Logistics: A Guide for Growing E-Commerce Brands
Omnichannel logistics connects online and offline retail. We explore how it drives a seamless customer experience across sales, shipping, and fulfilment.
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Best Logistics Solution 2024
Excellence in Customer Service 2023
Logistics Service Provider of The Year 2022
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