
Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out moreOur Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Selling to the UK from Europe? How a Local 3PL Can Increase Your Efficiency and Profits
Read our guide to discover 10 ways a UK 3PL helps European brands boost efficiency, cut costs, and grow in the UK market.
ILG is a Finalist for Best Logistics Solution at the BeautyMatter 2025 Awards!
We’re thrilled to announce that for the third year in a row, ILG is a finalist for ‘Best Logistics Solution’ at the BeautyMatter 2025 Awards!
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Follow Us
Happy National Lipstick Day!💄…
Happy National Lipstick Day!💄 We’re proud to support the beauty brands behind your favorite lip shades – all stored, packed and shipped with care by ILG. 📸 Just a few of the incredible brands we have the privilege to work with. Empowering beauty brands, one shipment at a time. #ILG #NationalLipstickDay #BeautyBrands #Logisitics
https://www.instagram.com/p/DMroTO0Oc_f/
New Case Study!💙…
New Case Study!💙 Gisou, a sustainable beauty brand from the Netherlands, is known for its honey-infused hair and skincare products, loved by customers across Europe and the US. In 2021, post-Brexit regulations made access to the UK market more complex—just as online demand was reaching new heights. To maintain momentum, Gisou partnered with ILG to establish a UK-based D2C fulfilment operation. Since then, ILG has supported the brand’s rapid international growth and successful expansion into high street retail.💄🌟 Read more about our partnership with Gisou from the link in our bio.
https://www.instagram.com/p/DMqLlvB1X6N/
4 Weeks to go!…
4 Weeks to go! ILGFS Takes on the Three Peaks Challenge! 💪 On 22nd August, teams from ILG and GFS will be taking on the Three Peaks Challenge – climbing the highest mountains in Scotland (Ben Nevis), England (Scafell Pike) and Wales (Snowdon) all within just 24 hours! We’re doing this to raise vital funds for our Charity of the Year, Together for Short Lives who are a UK charity that supports seriously ill children and their families. 💙 Every donation makes a difference. Help us reach our goal and support this incredible cause by clicking the link in our bio and donating today! @gfsdeliver @global_adventure_challenges @togetherforshortlives
https://www.instagram.com/p/DMfwxMAsZRp/
Did you know?…
Did you know? UK shoppers abandoned £38.3bn in online purchases last year, and nearly half said delivery was the problem. From high shipping costs to lack of options, the checkout experience is costing brands more than ever. Gen Z, the most active ecommerce audience, is also the least patient with 65% walking away from purchases every month due to poor delivery. At ILG, we help brands fix that. ✔️More delivery choice ✔️Fewer abandoned baskets ✔️Smarter, scalable logistics Get in touch to see how our managed multi-carrier delivery solution can transform your checkout experience.
https://www.instagram.com/p/DMcLd7dMSq2/
Guide to Volumetric Weight: How it’s Calculated…
Guide to Volumetric Weight: How it’s Calculated and What It Means for Shipping Shipping costs can be confusing, especially when they’re based on space, not just weight.📦 Our latest guide breaks down volumetric weight, how it’s calculated, and how to reduce it with smarter packaging. Read all about this in our latest blog from the link in our bio. #ILG #FulfilmentExpert #EcommerceTips #3PL
https://www.instagram.com/p/DMayKnhNPEa/
Preparing for Peak Season 2025 ⚡…
Preparing for Peak Season 2025 ⚡ At ILG we start peak season planning as early as possible. In the world of e-commerce, having a defined plan of action for your fulfilment ahead of time can make a real difference. Preparations begin as early as January, so our fulfilment experts have plenty of time to align our processes before order volumes climb in October. Click the link in our bio to see our advice and support on peak planning! And if you’re hoping to switch your 3PL before peak, please get in touch sooner rather than later!
https://www.instagram.com/p/DMPr8YRs8c8/
Case Study! 💙…
Case Study! 💙 Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. The new relationship was quickly tested by Brexit and Covid-19, but despite these obstacles, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets. Read more about our journey with Dock and Bay from the link in our bio! 🛍️💗
https://www.instagram.com/p/DMNrp_HK_Pv/
Last week, we co-hosted an evening of conversation…
Last week, we co-hosted an evening of conversation and connection with @sweet.analytics, @theredtreetrt and @weareorean Held over dinner, the event brought together professionals from across the beauty industry – with no agenda, just the chance to share insights, challenges and experiences in an informal setting. It was great to connect with so many brands and companies including @charlottetilbury @philip_kingsley @theinkeylist @onlycurlslondon @champohaircare @iconic.london @theoriginalflatlayco and many more. Thank you to everyone who joined us — we’re looking forward to the next one! 💙 #ILG #Beauty #BluebirdChelsea #BeautyNetworking #LogisticsinBeauty
https://www.instagram.com/p/DMIfbqss_4y/
💜 Our Charity of the Year: Together for Short…
💜 Our Charity of the Year: Together for Short Lives 💜 Throughout June, the ILG team came together to raise over £23,000 through the sale of donated brand items – all in support of Together for Short Lives, our Charity of the Year – and so far, were off to an incredible start! Every pound raised helps seriously ill children and their families get the care and support they need. A huge thank you to our team, our brand partners and everyone who contributed.
https://www.instagram.com/p/DL96hhWoK2o/
E-book: A conversation with Scamp & Dude⚡…
E-book: A conversation with Scamp & Dude⚡ At @TheIndustryfashion LIVE: The Omnichannel Opportunity, Jo Tutchener Sharp, Scamp & Dude Founder and CEO, sat down with Sam Taylor, ILG Client Services Director, to discuss how a strong strategic partnership with a customer-centric third-party logistics provider (3PL) can help fuel omnichannel growth. Download our e-book from the link in our bio to read some of the day’s takeaway tips!
https://www.instagram.com/p/DL5QgrgMI4j/