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Health & Wellbeing 3PL

Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.

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Enhance Your Customer Experience

We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.

We partner with all kinds of wellbeing brands, from supplements and vitamins, personal care and organic wellbeing products, to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >

Call us on: 0344 264 8000

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Wellbeing Fulfilment Services

Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.

Gift
Wrapping

Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.

Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation

Make a special gift even more special. Our wellbeing fulfilment teams can add a name, monogram or message to personalise your wellbeing products.

Our embossing and engraving services can quickly turn an item into a unique, personalised gift to delight your customers.

Managing
Returns

We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.

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Our Wellbeing Fulfilment Team

Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.

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Latest
Technology

With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.

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Bespoke
Facilities

Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.

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Delivery
to Retail

Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.

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FAQs: ILG Wellbeing Fulfilment Services

What types of wellbeing brands does ILG support with its fulfilment services?

We partner with a broad range of wellbeing‑oriented brands – included supplements, vitamins, personal care, nutraceuticals and CBD treatments. Our services are tailored to fit the specific needs of each brand category.

How does ILG ensure a high‑quality customer experience for wellbeing brands?

ILG enhances every step of the journey – from checkout through to delivery. We combine industry‑leading technology, highly trained teams and expertly managed facilities (including organic‑certified sites) to deliver accuracy, speed and brand‑consistent presentation.

Can ILG handle special brand requirements such as gift‑wrapping, personalisation, or returns?

Yes. For wellbeing brands, our fulfilment services include:

Gift‑wrapping and branded packaging so your products arrive beautifully presented
Personalisation services (e.g. embossing/engraving, monograms, messages) for added customer delight
Returns management that is friction‑free and consistent with your brand experience

Do you have the technology and facilities to scale for growing wellbeing brands?

Absolutely. We offer advanced warehouse management systems (WMS) and a state‑of‑the‑art picking and packing operation, all within secure, pristine dust‑controlled fulfilment centres – ideal for wellbeing products requiring care and precision.

Can ILG handle international and retail fulfilment for wellbeing brands?

Yes – we support both UK, EU and global fulfilment. We also provide delivery to retail channels, ensuring your products reach high‑street or stock‑holding outlets at the right time. For brands serving EU markets, we handle post‑Brexit complexity via our European fulfilment solutions.

Customers in the EU?

Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >

Customer Stories

ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.

Read our
case studies