
Our Mission.
Your Success
We’re a market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awards
Our Story
We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.

Our Values
Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfilment specialists.


Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfilment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfilment space across 10 UK and EU warehouses.

Our Accreditations
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

Join Us
Become part of team ILG. We’re opening new facilities across the UK and EU and looking for new talent to join our expanding, high-energy business.
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritise the development, safety and wellbeing of our people.
Environment
We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.

Read Our Latest Industry Tips and News
TikTok Shop is Exploding. Can Your Fulfilment Keep Up?
TikTok Shop can be a powerful growth channel but you need the right operational foundations in place. Find out how we deliver TikTok Shop fulfilment to help brands grow.
By Terry Partners with ILG to Optimise Multi-Channel Fulfilment
We’re pleased to share that luxury skincare-first cosmetics brand By Terry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US.
Why Partner with ILG?
About ILG (International Logistics Group)
Delivering excellence in e-commerce fulfilment and multi-carrier management.
Our Mission. Your Success.
At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfilment, delivery and returns solutions for e-commerce brands. Whether you’re a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.
ILG specialises in premium beauty, fashion and lifestyle product fulfilment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.
Quick Facts
- Founded: 1990
- Headquarters: East Grinstead, West Sussex, UK
- Parent Company: Yusen Logistics
- Fulfilment Centres: 10 across the UK and EU
- Typical Sectors: Beauty • Fashion • Wellbeing • Lifestyle
- Employees: 600+
- Accreditations: ISO 14001 (Environmental Management) • UKWA member • BIFA member • Soil Association Organic Certified • EcoVadis Gold
- Sustainability Goal: Zero by 30 – Carbon Neutral by 2030
Our Story
Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, we’ve evolved into a market-leading 3PL, partnering with some of the world’s most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfilment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clients’ growth at every stage.
Our Expertise
- E-Commerce Fulfilment: Pick, pack and ship for D2C brands
- Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
- Returns Management: Flexible solutions for product returns
- International Fulfilment: EU hub in Poland for faster cross-border delivery
- Value-Added Services: Gift-wrapping, product personalisation and kitting
- Carrier Management: Multi-carrier solutions for efficient deliveries
Sustainability & Environmental Responsibility
We’re proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.
- BREEAM Excellent or Outstanding rated warehouses
- Zero-emission deliveries through sustainable carrier partnerships
- Green Champions programme at each site
- Recycling and waste-reduction training and targets embedded into operations
Frequently Asked About ILG Questions
What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specialising in high-quality order fulfilment and delivery services for e-commerce beauty, fashion and lifestyle brands.
Who are ILG’s clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >
Where are ILG’s fulfilment centres?
We operate 10Â state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.
Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.
What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.
Follow Us
Brand experience doesn’t end at the checkout -…
Brand experience doesn’t end at the checkout – in many ways, that’s where it truly begins. 📦✨ In the latest episode of the @Cosmoprofworldwide podcast, our very own Emily Di Fante, joins host Deanna Utroske to explore the critical role of fulfillment in shaping customer experience for beauty brands. From speed and precision to scalability and brand consistency, they unpack how operational excellence behind the scenes drives loyalty and long-term growth. 🎧 Tune in to hear how the right fulfilment strategy can elevate your brand from the link in our bio
https://www.instagram.com/p/DWnvgJjjvmV/
ILG Charity of the Year 💙…
ILG Charity of the Year 💙 We’re proud to be supporting Chestnut Tree House – a children’s hospice for Sussex and South East Hampshire. From creative, joy-filled experiences at the hospice to vital care provided in family homes, they offer incredible support to children with life-limiting conditions and their families – giving parents the chance to just be parents. With less than 10% of funding coming from the NHS, the majority relies on donations, fundraising and community support. We can’t wait to get involved, raise vital funds and support this amazing cause throughout the year.💙 If you’d like to learn more about our charity of the year, visit the link in our bio.
https://www.instagram.com/reel/DWlhnJlkYrN/
Last Friday, we headed to Oxford Street to watch…
Last Friday, we headed to Oxford Street to watch history being made in the social commerce world 👀 At Future Stores, a 12-hour TikTok shop live stream brought together some of the biggest and fastest-growing beauty brands on the platform – showcasing the true power of live shopping at scale. From seamless operations to high-impact, content-led selling, it was a clear signal of where retail is heading. An inspiring glimpse into the future of social commerce and what an exciting day it was! 🚀 Huge well done to @grays.glowjob @smuutiskin @polished_london and @giveme.cosmetics for smashing the whole 12 hours and keeping up the energy from start to finish! 🌟 And also massive thank you to @Kanzenskincare, Paivi & @futurestoreslondon for having us and for all your amazing work behind the scenes! 💙
https://www.instagram.com/reel/DWisxycDsc9/
Shipping Fragile Items: Best Practices to Reduce…
Shipping Fragile Items: Best Practices to Reduce Breakage During Fulfilment Shipping fragile items isn’t just about protection – it’s about safeguarding your customer experience and brand reputation. From excess movement inside packaging to moisture exposure and rushed courier handling, there are multiple points in the fulfilment journey where damage can occur. And the impact goes far beyond a single broken item – from negative reviews to repeat shipping costs and increased operational strain. 📦 In our latest blog, we explore practical ways to reduce breakage, including: • Choosing the right-sized packaging • Using effective cushioning materials • Working with trusted carriers • Implementing clear ‘fragile’ labelling If you’re shipping delicate goods, these small changes can make a big difference. Read the full blog from the link in our bio.
https://www.instagram.com/p/DWYWH29DdcI/
TikTok Shop is exploding – but can your fulfilment…
TikTok Shop is exploding – but can your fulfilment keep up? 🚀 At the recent CEW event, one thing was clear: TikTok Shop is no longer just a trend – it’s becoming a core sales channel for fast-growing brands. But with that growth comes a new challenge: managing sudden spikes in demand, maintaining a consistent brand experience, and keeping operations streamlined across multiple channels. We’ve explored exactly what this means for brands – and why fulfilment strategy is critical – in our latest blog. 👉 Read more from the link in our bio #TikTokShop #ecommerce #fulfilment #logistics #CEW #omnichannel
https://www.instagram.com/p/DWWamB_juNm/
We do more for your brand. 💙…
We do more for your brand. 💙 From seamless fulfilment to reliable multi-carrier management, we go beyond logistics to create experiences your customers can count on. Because when your customers are happy, your brand can reach new heights. 🌟 Get in touch with our team today from the link in our bio 🔗
https://www.instagram.com/reel/DWRGnqyDlz6/
Why E-Commerce Brands Are Choosing Poland Over the…
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfilment Brexit reshaped EU fulfilment for UK brands – and the Netherlands is no longer the default. More brands are turning to Poland as a smarter, more cost-effective base for European growth 🇵🇱📦 With lower operating costs, strong carrier networks, and fast delivery across Europe, the shift isn’t just happening – it’s accelerating. Is your EU fulfilment strategy still fit for purpose? Read the full blog from the link in our bio 🔗 #Ecommerce #Logistics #Fulfilment #Brexit #SupplyChain #EUDistribution #3PL #BusinessGrowth
https://www.instagram.com/p/DWGp6f8lhPp/
This morning we attended the @cew_uk exclusive…
This morning we attended the @cew_uk exclusive breakfast session, with Silta and @twentyfifthmediaco exploring what’s really driving TikTok Shop growth in 2026 👀 From shifting consumer behaviours to evolving content strategies, it was a really insightful and interesting discussion on where the space is heading… A special shoutout to @cew_uk and Paivi for bringing this event and discussion to life and to all the panellists for sharing such invaluable insights into the future of TikTok shop success. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! 💙
https://www.instagram.com/reel/DWCB5Kegly9/
SOLD OUT! 📣…
SOLD OUT! 📣 On Wednesday 18th March, we’ll be attending and sponsoring an exclusive breakfast session with @cew_uk, Silta and @Twentyfifthmediaco, unpacking the true growth drivers behind TikTok Shop success and exploring what’s really powering growth on the platform in 2026. 🌟 Meet the experts who will be sharing their knowledge and key insights on the day, and stay tuned for post-panel highlights and takeaways coming soon! 🎤
https://www.instagram.com/p/DV8-aRQDK6_/
From 1 July 2026, the EU will remove the €150 de…
From 1 July 2026, the EU will remove the €150 de minimis duty exemption for low-value imports. For UK e-commerce brands shipping directly to EU customers, this means a €3 duty per item on goods under €150 – potentially increasing costs significantly for high-volume D2C sellers. In our latest blog, we explain: • What the rule change means for UK exporters • How the new duty will impact shipping costs • Why EU-based fulfilment could be the smartest solution If you’re selling into Europe, now is the time to review your logistics strategy. Read more from the link in our bio👉
https://www.instagram.com/p/DV0TA0bjl41/









