Our Mission.
Your Success
We’re a market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awards
Our Story
We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.
Our Values
Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfilment specialists.
Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfilment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfilment space across 10 UK and EU warehouses.
Our Accreditations
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Join Us
Become part of team ILG. We’re opening new facilities across the UK and EU and looking for new talent to join our expanding, high-energy business.
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritise the development, safety and wellbeing of our people.
Environment
We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.
Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.
More about our parent company >
Read our latest Industry Tips and News >
Meeting the Challenges of Returns (and Turning Them to Your Advantage)
Returns have always been a fact of life for retailers. Some have treated them as a selling point, others have tried to pretend they weren’t happening.
Tom Ashley Joins Clare Bottle on the UKWA Inside Warehousing Podcast
Tom Ashley, CEO of ILG joined Clare Bottle, CEO of UKWA on the Inside Warehousing Podcast to share…
About ILG (International Logistics Group)
Delivering excellence in e-commerce fulfilment and multi-carrier management.
Our Mission. Your Success.
At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfilment, delivery and returns solutions for e-commerce brands. Whether you’re a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.
ILG specialises in premium beauty, fashion and lifestyle product fulfilment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.
Quick Facts:
- Founded: 1990
- Headquarters: East Grinstead, West Sussex, UK
- Parent Company: Yusen Logistics
- Fulfilment Centres: 10 across the UK and EU
- Typical Sectors: Beauty • Fashion • Wellbeing • Lifestyle
- Employees: 600+
- Accreditations: ISO 14001 (Environmental Management) • UKWA member • BIFA member • Soil Association Organic Certified • EcoVadis Silver
- Sustainability Goal: Zero by 30 – Carbon Neutral by 2030
Our Story:
Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, we’ve evolved into a market-leading 3PL, partnering with some of the world’s most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfilment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clients’ growth at every stage.
Our Expertise:
- E-commerce Fulfilment: Pick, pack and ship for D2C brands
- Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
- Returns Management: Flexible solutions for product returns
- International Fulfilment: EU hub in Poland for faster cross-border delivery
- Value-Added Services: Gift-wrapping, product personalisation and kitting
- Carrier Management: Multi-carrier solutions for efficient deliveries
Sustainability & Environmental Responsibility:
We’re proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.
- BREEAM Excellent or Outstanding rated warehouses
- Zero-emission deliveries through sustainable carrier partnerships
- Green Champions programme at each site
- Recycling and waste-reduction training and targets embedded into operations
Frequently Asked Questions:
What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specialising in high-quality order fulfilment and delivery services for e-commerce beauty, fashion and lifestyle brands.
Who are ILG’s clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >
Where are ILG’s fulfilment centres?
We operate 10 state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.
Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.
What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.
Follow Us
Sustainable Christmas Decoration Competition…
Sustainable Christmas Decoration Competition Winner ♻️🎄 A huge congratulations to our Burgess Hill site for taking the win! Their 6ft flat-pack 3D Christmas tree was crafted entirely from cardboard boxes saved from the recycling bin, with decorations made using food and drink packaging, bottle tops, and other materials found around the warehouse. Even better – many of the hanging decorations were made by our employees and their children, proving that creativity and sustainability go hand in hand. 🌍✨
https://www.instagram.com/p/DS4z3ofDnhX/
We’re proud to see our CEO, Tom Ashley, featured…
We’re proud to see our CEO, Tom Ashley, featured on the Inside Warehousing podcast with UKWA. In conversation with Clare Bottle, Tom reflects on his ILG journey – from hands-on warehouse beginnings to building a specialist logistics business, alongside insights to our growth and performance, and his long-standing commitment to disability inclusion in logistics. A big thank you to UKWA for the invitation and for creating space for honest conversations across our industry. 👉 Listen to the full episode from the link in our bio!
https://www.instagram.com/p/DSkXwWQDd3u/
Merry Christmas and a Happy New Year from all of…
Merry Christmas and a Happy New Year from all of us here at ILG! 🎄 We’d like to thank everyone for your continued support throughout 2025, it truly means so much to us. This year, we’ve been proud to raise money for our Charity of the Year, Together for Short Lives, a UK charity that supports children with life-limiting and life-threatening conditions and their families. Their work focuses on improving access to palliative care, advocating for better services, and providing vital guidance and support. To every single person who donated or supported our fundraising efforts, thank you. We’re incredibly grateful and are excited to continue our efforts into the new year, with over £56,000 raised so far – an achievement we couldn’t have reached without you 💙 We wish you all a joyous festive season and we hope you have a well deserved, restful break!✨
https://www.instagram.com/p/DScLa6IjkH4/
Feedback like this from our customers is why we do…
Feedback like this from our customers is why we do what we do 💙 Huge credit to the whole ILG team for the dedication and hard work that makes this possible every day 👏 We’re proud to support @theinkeylist in delivering exceptional products to their customers!
https://www.instagram.com/p/DSXUVh5iHg1/
Here are our Five Steps To Switching Your…
Here are our Five Steps To Switching Your Fulfilment Provider 🖐 Your fulfilment partner isn’t just a supplier – they’re an extension of your brand. From delivery experience to customer satisfaction, the right partner will simplify operations and help your business scale with confidence. If you’re considering a change, our five-step guide breaks down what to expect and how to make the transition seamless. 🌟 💙 Have a read of our blog from the link in our bio. 🔗
https://www.instagram.com/p/DSUwu8MCU9e/
Christmas Jumper Day is officially in full swing…
Christmas Jumper Day is officially in full swing here at ILG and we asked our team to dress in their festive jumpers today – and they did not disappoint! From sparkles and snowflakes to full-on novelty knits, we’re spreading a little extra cheer around the office and warehouses today. ✨🎅
https://www.instagram.com/p/DSIR_F6jY2Z/
Black Friday Weekend is complete!!! 💙💪…
Black Friday Weekend is complete!!! 💙💪 MASSIVE thank you to all our customers for keeping us on our toes & building success together, and to our colleagues for their dedication & true teamwork!
https://www.instagram.com/reel/DSFT7NeFE64/
Last Tuesday, we sponsored the 2025 CEW achiever…
Last Tuesday, we sponsored the 2025 CEW achiever awards at the Rosewood London. 🌟 It’s always one of the highlights of the year, celebrating the incredible talent in the beauty industry. We had such a fantastic evening celebrating with some of our amazing customers – @thisworks, @theinkeylist and @drsamsskincare 💙 Also a special shoutout to @VIEVE’s Jamie Genevieve for winning an Achiever Award! 🌟 And the biggest thank you to @cew_uk, for such a wonderful evening ✨
https://www.instagram.com/p/DSDMjWAFYee/
Case Study! 💙…
Case Study! 💙 Since opening their modern apothecary in Chelsea, NYC back in 2004, @malinandgoetz has grown into a standout unisex skincare brand. As they expanded into the UK and EU, they chose ILG as their fulfilment partner – a perfect fit for their attention to detail. With flexible logistics and dedicated support, ILG helps MALIN+GOETZ deliver luxury skincare on an international scale.
https://www.instagram.com/p/DR2VXDfDjdQ/
The 2025 Autumn Budget changed the fulfilment…
The 2025 Autumn Budget changed the fulfilment game. 🚚 If you’re still running your own warehouse, this one’s for you. We’ve published a new blog on why outsourcing could protect your margins. 📦Read the full breakdown from the link in our bio.
https://www.instagram.com/p/DRxFq0_CvT-/