Beauty & Cosmetics Fulfilment Services
Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 10 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.
Your Customers Are Our Customers
We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and we’re pushing that growth forward at every opportunity.
Outsourcing fulfilment for the first time?
We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If you’d like to work with us, we’d love to hear from you – ILG can help you succeed, too.
Call us on: 0344 264 8000
Our Awards
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
UK and EU Beauty Fulfilment Services
Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty products’ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. We’re more than a 3PL: we’re a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.
Gift
Wrapping
Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.
Our Beauty Fulfilment Team
Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.
Bespoke Fulfilment Facilities
Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
The Beauty Vibe
The Beauty Vibe helps leaders to stay connected and informed in a constantly changing beauty landscape. These lively events surface unique perspectives from startups, media, branding, investment and ESG.
FAQs: ILG Beauty Fulfilment Services
Who is ILG’s Beauty & Cosmetics fulfilment service designed for?
Our service is specifically crafted for beauty brands – including cosmetics, skincare, male‑grooming and fragrances – that want to outsource their fulfilment. With 10 specialist beauty fulfilment facilities across the UK and EU, industry‑leading technology and dedicated teams, ILG supports both established brands and ambitious challengers. Whether you’re shipping direct‑to‑consumer e‑commerce orders, or supplying retail channels, we tailor our offering to your brand and growth stage.
What kinds of value‑added services do you offer beyond standard fulfilment?
In addition to picking, packing and shipping, ILG offers specialised services to enhance the brand experience for beauty customers. These include:
- Gift‑wrapping with branded packaging, decorative ribbons and premium presentation
- Personalisation services such as embossing, engraving or adding monograms/messages to products for a bespoke finish
- Secure, pristine fulfilment centres (including organic‑certified sites) suitable for sensitive beauty and skincare goods
How does ILG handle e‑commerce versus retail fulfilment for beauty brands?
ILG is equipped to support both direct‑to‑consumer e‑commerce and retail channel logistics. For e‑commerce, our warehouse management systems (WMS) and picking technology ensure fast, accurate order fulfilment. For retail, we offer ‘delivery to retail’ services – ensuring your beauty products are delivered to high‑street stores or retail outlets on time and in full. This dual capability means your brand can grow omnichannel without needing separate fulfilment partners.
How does ILG support brands expanding internationally, especially into or within the UK/EU?
With multiple UK and EU fulfilment centres, ILG supports post‑Brexit complexity and cross‑border growth. Our European fulfilment option is designed to simplify expansion into the EU from the UK, and vice versa.
Our infrastructure and logistics expertise mean you can scale your beauty business internationally while ensuring shipping, customs, VAT and stock routing are managed effectively.
What technology and fulfilment standards does ILG use to ensure service quality and reliability?
ILG deploys industry‑best technology and warehouse management systems to support accurate, efficient fulfilment. Our fulfilment centres are secure and well‑maintained – some are also organic‑certified – ensuring suitability for skincare or premium beauty goods that require special handling. With highly trained teams dedicated to beauty fulfilment, ILG positions itself as more than just a 3PL – we aim to act as an extension of your brand logistics team.
Beauty Fulfilment for EU Customers
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Key Considerations when Importing Stock into the UK
This guide covers the key considerations when importing stock into the UK, helping you plan effectively and keep your supply chain moving.
ILG Awarded EcoVadis Gold Sustainability Rating!
We’re incredibly proud to share that ILG has been awarded a Gold rating from EcoVadis. Find out more about our journey to sustainable fulfilment here.
Got a Question?
We also specialise in fulfilment for Wellbeing > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Follow Us
BTS with @abbottlyon! ✨…
BTS with @abbottlyon! ✨ We had the pleasure of welcoming the Founder of Abbott Lyon to our warehouse just before Christmas to see exactly what happens when their customers place an order. From precise picking and careful packaging to the bespoke personalisation that makes every piece unique, it was all about bringing their brand experience to life behind the scenes. A great day showcasing the craftsmanship, attention to detail and seamless fulfilment that ensures every Abbott Lyon order arrives looking and feeling special 💫 If you’re looking for a fulfilment partner that can seamlessly manage bespoke product and packaging personalisation, we’d love to help – just in time for Valentine’s Day gifting 💗
https://www.instagram.com/reel/DTujXWegVAQ/
Here are our Five Steps to Switching Your…
Here are our Five Steps to Switching Your Fulfilment Provider 🌟🖐️ Choosing the right fulfilment partner is essential. The right provider won’t just simplify your operations – they’ll act as an extension of your business and enable your growth. From decision to switchover, ILG supports brands every step of the way. That’s why global names like Charlotte Tilbury, The Inkey List and Self-Portrait trust us with their fulfilment.💄 Thinking of switching 3PL? Read our Five Steps to Switching Your Fulfilment Provider from the link in our bio
https://www.instagram.com/p/DTj_kIMFS8E/
ILG has been awarded EcoVadis Gold! 🌟…
ILG has been awarded EcoVadis Gold! 🌟 With a score of 84/100, we’re now in the top 1% of Warehousing & Storage companies and the 98th percentile globally across all companies rated by EcoVadis. Achieving Gold in such a short timeframe is a huge milestone and a clear reflection of our ongoing commitment to sustainability, responsible operations and our journey towards being Zero by 2030. We couldn’t be prouder of or team and the progress we’re making! 🌍💙 Read more about our achievement from the link in our bio!
https://www.instagram.com/reel/DTh9LNtiYCT/
New Client Announcement! 💙 …
New Client Announcement! 💙 We’re proud to announce our new partnership with @Shackletonofficial, the high-performance apparel brand inspired by the legendary explorer Sir Ernest Shackleton. Drawing on his extraordinary life and achievements, the brand equips modern explorers with technical apparel designed for extreme conditions and offers unique expedition challenges across the globe from polar regions and mountains to deserts and oceans. Guided by a simple yet powerful mission, Shackleton exists to inspire people everywhere to Live Courageously. With Shackleton’s commitment to innovation and exploration, and ILG’s proven fashion fulfilment expertise, our partnership is set to deliver the foundation for Shackleton’s next chapter of growth. 🌟🚀 Read more about our partnership from the link in our bio.
https://www.instagram.com/p/DTc9z9ijVZ7/
Case Study! 💙…
Case Study! 💙 When Bordelle’s growth demanded scalable fulfilment without sacrificing luxury, they partnered with ILG to manage both wholesale and e-commerce orders through seamless system integration. With expert handling, personalised communications and meticulous, brand-led packaging, every order delivers the truly boutique unboxing experience Bordelle is known for. Here’s to the next chapter of growth together!🚀 Read more about our journey with @atelierbordelle from the link in our bio.✨
https://www.instagram.com/p/DTSBbmQjXtw/
Meeting the Challenges of Returns (and Turning…
Meeting the Challenges of Returns (and Turning Them to Your Advantage) 71% of shoppers won’t return after a bad returns experience. Returns matter and getting them right can boost loyalty, protect margins, and strengthen your brand. 👉Read the full blog via the link in our bio.
https://www.instagram.com/p/DTNaLQECvwV/
Happy New Year to you all! 🌟…
Happy New Year to you all! 🌟 Are you back to work and reflecting on Peak? Don’t stress… If 2025 brought delays, rising costs and unhappy customers, now is the time to reset and reach out to one of our friendly experts to give you all the guidance and support you’ll need for a successful 2026. 👉 Read our 7 E-commerce Logistics Pain Points via the link in our bio
https://www.instagram.com/p/DTLDHIUitAZ/
What a month its been! 🚀…
What a month its been! 🚀 Another peak season successfully delivered.🚚 In total, 995,711 orders left our warehouses this peak, each one representing the hard work and dedication of our incredible people. Huge shout out to our amazing team for making it happen and our fantastic customers for being part of our journey. Bring on Peak 2026!💪
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Sustainable Christmas Decoration Competition…
Sustainable Christmas Decoration Competition Winner ♻️🎄 A huge congratulations to our Burgess Hill site for taking the win! Their 6ft flat-pack 3D Christmas tree was crafted entirely from cardboard boxes saved from the recycling bin, with decorations made using food and drink packaging, bottle tops, and other materials found around the warehouse. Even better – many of the hanging decorations were made by our employees and their children, proving that creativity and sustainability go hand in hand. 🌍✨
https://www.instagram.com/p/DS4z3ofDnhX/
We’re proud to see our CEO, Tom Ashley, featured…
We’re proud to see our CEO, Tom Ashley, featured on the Inside Warehousing podcast with UKWA. In conversation with Clare Bottle, Tom reflects on his ILG journey – from hands-on warehouse beginnings to building a specialist logistics business, alongside insights to our growth and performance, and his long-standing commitment to disability inclusion in logistics. A big thank you to UKWA for the invitation and for creating space for honest conversations across our industry. 👉 Listen to the full episode from the link in our bio!
https://www.instagram.com/p/DSkXwWQDd3u/