
Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If youโre an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 12 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
We partner with all kinds of fashion brands for their order fulfilment, from adult and childrenโs designer garments to high-quality footwear, jewellery and high-end accessories. Ifย youโre interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: itโs about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers โ we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. Thatโs why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >

Customer Stories
ILGโs fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Tom Ashley Appointed CEO of ILG & GFS
We are pleased to announce that Tom Ashley has been appointed CEO of ILG and GFS. Find out more about his appointment here.
What to Expect When Outsourcing Fulfilment for the First Time
Outsourcing fulfilment can feel like a big leap, here’s what you can expect when outsourcing for the first time and how we make it work for our clients.
Got a question?
We also specialise in fulfilment for Beauty > and Wellbeing > brands.

Fulfilment
Pricing

Organic
Fulfilment
Our Awards
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Empowering Your Next Chapter with ILG ๐…
Empowering Your Next Chapter with ILG ๐ Every brand has a story, we help you deliver it. ๐ฆโจ Whether youโre scaling up or levelling up, ILG is here to empower your next chapter. #ILG #EmpoweringYourNextChapter #FulfilmentThatDelivers #LogisticsForGrowth
https://www.instagram.com/reel/DQXDKLbgSP7/
Case Study! ๐…
Case Study! ๐ Jones Road Beauty, founded in 2021 by US make-up artist and entrepreneur Bobbi Brown, saw rapid growth with orders tripling in its first year and doubling in the second. While hugely successful in the US, UK sales were slowed by higher shipping costs and longer delivery times from the US. In October 2022, ILG took over the UK e-commerce fulfilment operation, impressing Jones Road with our pick accuracy, meticulous warehouse management, and the clean, sustainable environment of our Gatwick facility. With ILGโs flexible, scalable service, Jones Road could finally match rising UK demand.
https://www.instagram.com/p/DQJ-7RgiBgr/
Peak season is coming. Is your fulfilment ready?…
Peak season is coming. Is your fulfilment ready? ๐ข At ILG, we support fashion, beauty & wellbeing brands with everything from flexible delivery options to unforgettable unboxing, helping you build customer loyalty this peak season and beyond.โจ๐ฆ Read the full article on Preparing Your Fulfilment for Peak Season from the link in our bio!
https://www.instagram.com/reel/DQEdT3wlHvU/
Live at Beauty Vibe! ๐โจ…
Live at Beauty Vibe! ๐โจ We had an incredible time at the Beauty Vibe & ILG Future of Growth event last week, where we captured insights from some of the most inspiring brands, creators, and industry experts in beauty. Find out what attendees thought of the panels, what’s trending in beauty and get top tips on growth from some of our amazing interviewees – Ann Masson from @iconic.london, Seema Paterson from @thisworks, Tom Ashley from @ilg_logistics and Suzanne Coulton from @theinkeylist. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! ๐ #ilg #logistics #3pl #beauty #beautyvibe #beautylogistics #behindthescenes
https://www.instagram.com/reel/DP2_qrggdka/
It was great to welcome @Grundonrecycle to our…
It was great to welcome @Grundonrecycle to our Brackmills 2 warehouse in Northampton last week! They spent the day filming and chatting with our team about all the progress weโve made on our sustainability journey over the past few years. ๐ฑ Some of our team also had the opportunity to visit one of Grundon’s Materials Recovery Facilities and their Energy from Waste Facility, which were fascinating to see. Stay tuned for the full Grundon x ILG case study vid coming soon! โป๏ธ
https://www.instagram.com/p/DP1e0MeDntw/
Back in August, members of Team ILGFS took on the…
Back in August, members of Team ILGFS took on the incredible Three Peaks Challenge – conquering Ben Nevis, Scafell Pike and Snowdon in just three days! โฐ๏ธ Now that the fundraiser has officially closed, weโre so proud to share that together we raised an amazing ยฃ13,900 for Together for Short Lives! ๐ We just want to say a huge thank you to everyone who donated, supported and cheered us on along the way, your generosity will make a real difference to families with seriously ill children.๐
https://www.instagram.com/p/DPx5cObgG9x/
Sneak peek! ๐…
Sneak peek! ๐ Yesterday, we partnered with Beauty Vibe to host our fifth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we explored “The Future of Distribution” and “The Future of Customer Experience”. A special shoutout to Beauty Vibe & Noelle Mahdi Shine for bringing the event and discussion to life and to all of the panellists for sharing invaluable insights into the future of the beauty industry! ๐ We loved connecting with so many inspiring people at such a stunning venue and can’t wait to share some key insights and commentary from the panel soon!๐
https://www.instagram.com/p/DPoTnbKDsfE/
Thanks for joining us! ๐…
Thanks for joining us! ๐ If you missed our recent webinar on Maximising Poland for Speedy Cross-Border Growth, hereโs the one-liner takeaway: Brands using Poland as their EU fulfilment hub are delivering faster, slashing costs and keeping VAT simple. For CFOs and Founders weighing up EU expansion, the message was clear – speed and compliance donโt have to mean higher cost or complexity. Huge thanks to everyone who joined live and shared their challenges around tariffs, customs and margin pressure and to Sam Taylor (ILG) and Liam Payne (SimplyVAT) for the expert insights. Missed it? Catch up on the full session from the link in our bio ๐
https://www.instagram.com/p/DPjcZxGDZHi/
Weโre thrilled to be the primary sponsor of The…
Weโre thrilled to be the primary sponsor of The Future of Beauty Growth: Part 2 in London this week, in partnership with our friends at Beauty Vibe.๐ Our CEO, Tom Ashley will join other industry leaders to explore ‘The Future of Distribution’ – a hands-on session diving into scaling across channels and territories, tariffs, De Minimis rules and phased international growth. The evening continues with ‘The Future of Customer Experience’, featuring panels on how personalisation, immersive retail, AI, training and merchandising innovation are redefining the beauty journey. We canโt wait to connect with the brilliant minds helping beauty brands scale with confidence. See you there! ๐
https://www.instagram.com/p/DPgYiL2jqwc/
How Does a Fulfilment Partner Support the Growth…
How Does a Fulfilment Partner Support the Growth of Indie Brands? ๐ญ For indie brands, every order matters. Partnering with the right fulfilment provider can make all the difference: โ More time to focus on product, marketing and customers โ Faster shipping and smoother returns for happier customers โ Lower costs through bulk shipping and smarter stock management โ Access to logistics expertise, technology and useful data โ Flexibility to scale, expand overseas and test new markets At ILG, weโve supported indie brands for many years, bringing agility, honesty and practical problem-solving to every partnership. We donโt see ourselves as just a supplier – we become part of your team. ๐ฌ As Gisouโs Head of Logistics & Warehousing, Sophia van der Schaaf, says: โILG are absolute superstars. If we need to move fast, they have agility like Iโve not seen before in other 3PLs. And they hit their KPIs every time!โ – Sophia van der Schaaf, Head of Logistics & Warehousing, Gisou With ILG, your brand is in safe hands. ๐ Read the full article to see how the right fulfilment partner can fuel sustainable growth from the link in our bio.
https://www.instagram.com/p/DPVkvw4CprI/












