
Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
Who Does ILG Work With?
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Frequently Asked Fashion Fulfilment Questions
What types of fashion brands does ILG support?
We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.
What fulfilment services are included for fashion clients?
For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:
- Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillers
- Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
- Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
- Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.
This full‑service approach helps ensure the customer experience is as strong as the product.
Can ILG handle both e‑commerce and retail‑channel fulfilment?
Yes – ILG’s fashion fulfilment offering is designed for both:
- Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
- Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full
And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.
How does ILG support brands selling in the UK and across Europe (post‑Brexit)?
We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.
What technology and facilities underpin ILG’s fashion fulfilment services?
Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfilment
In this guide we’ll compare post-Brexit fulfilment, with an honest Netherlands vs Poland comparison, highlighting why Poland is now often seen as the smarter option – and how to make the switch.
By Terry Partners with ILG to Optimise Multi-Channel Fulfilment
We’re pleased to share that luxury skincare-first cosmetics brand By Terry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US.
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We also specialise in fulfilment for Beauty > and Wellbeing > brands.

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Behind every Mother’s Day gift is a dedicated…
Behind every Mother’s Day gift is a dedicated team making it happen. 💙 From jewellery and accessories, to luxury beauty and skincare, fragrances and personalised gift wrapping, ILG supports brands in delivering those special moments. Here’s a glimpse of what we do behind the scenes this Mother’s Day. 💐 #MothersDay #Fulfilment #Logistics #BehindTheScenes
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Happy International Women’s Day! 💙🌟…
Happy International Women’s Day! 💙🌟 This International Women’s Day, we’re proud to celebrate the incredible women of ILG. 47% of our workforce are women 🌟 52% of Team Leader (and similar) roles are held by women🌟 42% of Manager/Director roles are held by women🌟 48% of this financial year’s internal promotions were women🌟 From the warehouse floor to leadership, women are driving our success every day. Thank you for your dedication, leadership and impact.
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Ahead of International Women’s Day on Sunday 8th…
Ahead of International Women’s Day on Sunday 8th March, we wanted to honour some of the female founders leading some of the wonderful brands that we work with.💜 Their vision, resilience and leadership continue to inspire us every day. #InternationalWomensDay
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Yesterday, we had the pleasure of welcoming our…
Yesterday, we had the pleasure of welcoming our lovely client @gisou to one of our warehouses for an exclusive behind-the-scenes look at what goes on with their products. It was a great opportunity not only to showcase our operations, but also for them to meet the dedicated team who take care of their products every single day – the people who ensure everything runs smoothly from arrival to dispatch. 🤝 We’re looking forward to keeping the momentum going and working even more closely together! 🌟
https://www.instagram.com/p/DVN3qzGiBE4/
New Partnership Announcement! 💙…
New Partnership Announcement! 💙 We’re pleased to share that luxury skincare-first cosmetics brand @ByTerry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US. “Since we first partnered, ILG have quickly proven themselves to be a valuable fulfilment and logistics partner to By Terry. Through our collaboration, we’ve been able to consolidate our UK operations under one roof for both D2C and B2B orders, putting us in a great position to support the overall growth of the By Terry brand over the coming years. We would absolutely recommend ILG to other health and beauty brands looking for an experienced and trustworthy fulfilment partner.” – Adrien Nouet, Supply Chain Director at By Terry Read more about our partnership from the link in our bio ✨
https://www.instagram.com/p/DVLeQqejkEk/
Warehouses vs Fulfilment Centres – What’s the…
Warehouses vs Fulfilment Centres – What’s the Difference? Sales are growing 👏 but your garage is full, your stock’s overflowing and you’re spending more time packing orders than growing your brand. When you outgrow self-storage but aren’t ready for your own warehouse, what’s next? In our latest blog, we break down the difference between a warehouse and a fulfilment centre – and why a fulfilment solution could be the smarter move for scaling e-commerce brands. Ready to level up your inventory setup? Read the full article from the link in our bio 📦
https://www.instagram.com/p/DVJeUUBim9f/
73% of shoppers use more than one channel during…
73% of shoppers use more than one channel during their shopping journey. So it’s not about whether you go multichannel. It’s about whether your operations can handle it. More platforms = more opportunity. But also more complexity. In our latest guide, we break down: • The real benefits of multichannel retailing • The fulfilment challenges it creates • How to scale without losing efficiency 📦
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Case Study! 💙…
Case Study! 💙 @Thisworks was founded by Kathy Phillips in 2003 as an antidote to modern life and it’s impact on skin and wellbeing, This Works has built a loyal global following thanks to innovative, efficacious products designed around the body clock. With rapid growth came rising order volumes and the need for a partner who could protect fragile goods, uphold packaging quality, integrate seamlessly with warehouse systems and deliver reliably to retailers. That’s where ILG stepped in. We don’t just ship parcels – we extend brand experiences. From order confirmation to doorstep delivery, every touchpoint is handled with care, precision and a deep understanding of what makes a beauty brand stand out. At ILG, we support brands behind the scenes, ensuring every order is handled accurately, securely and in line with brand expectations, from dispatch through to final delivery. 🌟
https://www.instagram.com/p/DU8mBAkF30G/
Happy Chinese New Year! 🐉✨…
Happy Chinese New Year! 🐉✨ Did you know that Chinese New Year creates one of the busiest and most challenging periods for global supply chains? With factory closures and rising shipping demand, the impact is larger than you might expect. Wondering how to stay ahead of these challenges? We’ve got you covered. Read more via the link in our bio.
https://www.instagram.com/p/DU27bIYDIEc/
Love your brand. Trust your partner. 💌…
Love your brand. Trust your partner. 💌 This Valentine’s Day, choose a fulfilment partner that supports your growth and helps you focus on what matters most – building your brand. At ILG, we understand that every order represents your business, which is why we prioritise accuracy, care and consistency at every stage. From presentation to delivery, we work as an extension of your team, helping you create a reliable customer experience you can be proud of. With ILG, you’re not just shipping orders – you’re building a stronger foundation for what’s next. ✨ #NextChapter #ValentinesDay #ILG
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