Your Essential Guide:
7 Quick Wins for a Smoother Peak
The Peak season rush is intense! From inventory hurdles to shipping deadlines—it doesn’t have to mean stress and sleepless nights.
To help you thrive during peak, we’ve crafted 7 quick, actionable wins to keep your operations smooth and your customers smiling.
A glimpse of what’s inside:
- Smart strategies to keep customers informed and engaged
- Ways to boost efficiency without compromising accuracy
- Proven tips for working seamlessly with your 3PL
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Written by Glenn Woodhams
Sets the strategic direction for Operations and manages a team of over 500 operations colleagues and many more during Peak. Since he took on his current role in 2018, Glenn has overseen an almost 300% increase in ILG’s annual order volume, expansion to 8 UK premises and a growth in fulfilment clients to more than 150. Before joining ILG two years earlier, Glenn held managerial posts in supply chain and customer services across industries such as imaging, technology and insurance.
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