
Beauty & Cosmetics Fulfilment Services
Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 10 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.
Your Customers Are Our Customers
We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and we’re pushing that growth forward at every opportunity.
Outsourcing fulfilment for the first time?Who Does ILG Work With?
We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If you’d like to work with us, we’d love to hear from you – ILG can help you succeed, too.
Call us on: 0344 264 8000
Our Awards
UK and EU Beauty Fulfilment Services
Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty products’ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. We’re more than a 3PL: we’re a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.
Gift
Wrapping
Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.

Our Beauty Fulfilment Team
Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.
Bespoke Fulfilment Facilities
Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
The Beauty Vibe
The Beauty Vibe helps leaders to stay connected and informed in a constantly changing beauty landscape. These lively events surface unique perspectives from startups, media, branding, investment and ESG.

Frequently Asked Beauty Fulfilment Questions
Who is ILG’s Beauty & Cosmetics fulfilment service designed for?
Our service is specifically crafted for beauty brands – including cosmetics, skincare, male‑grooming and fragrances – that want to outsource their fulfilment. With 10 specialist beauty fulfilment facilities across the UK and EU, industry‑leading technology and dedicated teams, ILG supports both established brands and ambitious challengers. Whether you’re shipping direct‑to‑consumer e‑commerce orders, or supplying retail channels, we tailor our offering to your brand and growth stage.
What kinds of value‑added services do you offer beyond standard fulfilment?
In addition to picking, packing and shipping, ILG offers specialised services to enhance the brand experience for beauty customers. These include:
- Gift‑wrapping with branded packaging, decorative ribbons and premium presentation
- Personalisation services such as embossing, engraving or adding monograms/messages to products for a bespoke finish
- Secure, pristine fulfilment centres (including organic‑certified sites) suitable for sensitive beauty and skincare goods
How does ILG handle e‑commerce versus retail fulfilment for beauty brands?
ILG is equipped to support both direct‑to‑consumer e‑commerce and retail channel logistics. For e‑commerce, our warehouse management systems (WMS) and picking technology ensure fast, accurate order fulfilment. For retail, we offer ‘delivery to retail’ services – ensuring your beauty products are delivered to high‑street stores or retail outlets on time and in full. This dual capability means your brand can grow omnichannel without needing separate fulfilment partners.
What technology and fulfilment standards does ILG use to ensure service quality and reliability?
ILG deploys industry‑best technology and warehouse management systems to support accurate, efficient fulfilment. Our fulfilment centres are secure and well‑maintained – some are also organic‑certified – ensuring suitability for skincare or premium beauty goods that require special handling. With highly trained teams dedicated to beauty fulfilment, ILG positions itself as more than just a 3PL – we aim to act as an extension of your brand logistics team.
Beauty Fulfilment for EU Customers
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
Omnichannel Logistics: A Guide for Growing E-Commerce Brands
Omnichannel logistics connects online and offline retail. We explore how it drives a seamless customer experience across sales, shipping, and fulfilment.
ILG Receives RoSPA Gold President’s Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for the third year in a row.
Got a Question?
We also specialise in fulfilment for Wellbeing > and Fashion > brands.

Fulfilment
Pricing

Organic
Fulfilment
Follow Us
🤠🚀 A little adventure-inspired look at what…
🤠🚀 A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! 🚀📦 #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
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We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasn’t entirely convinced! Keep your eyes peeled – more content is on the way! 💙 #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year 💙…
Giving Back to Our Charity of the Year 💙 On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree House’s Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. 🧡
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Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots 📸 Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. 🌟 @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/
Scaling Sweet Success: Gisou x ILG🍯💙…
Scaling Sweet Success: Gisou x ILG🍯💙 Founded on six generations of beekeeping heritage, @Gisou has grown into a globally loved beauty brand. Since partnering with ILG in 2021, the brand has achieved double-digit growth, expanded across major UK retailers like @theofficialselfridges, @Harrods, @Cultbeauty and @Sephora, and scaled its fulfilment operations with agility – all while staying committed to sustainability. 🌟 #WeareILG #Gisou #RetailGrowth
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Happy World Environment Day 2026 🌍🌱…
Happy World Environment Day 2026 🌍🌱 Today is a reminder to appreciate the planet we live on and continue making small changes to protect it. Every little action counts – and together at ILG, we’re proud to play our part. 💙 #WeareILG
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Retail growth is under pressure.…
Retail growth is under pressure. Rising operational costs and fulfilment challenges are reshaping the UK retail landscape faster than ever, and brands are having to adapt quickly just to keep up. Our latest UK Retail Growth Report takes a closer look at what’s driving these pressures, from increasing delivery costs to wider margin constraints, and explores how retailers are responding in a rapidly changing market. If you’re looking to stay competitive and make smarter decisions in the months ahead, these insights are worth a read. 👉 Read the full report from the link in our bio to stay ahead
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🚨 One month to go: EU shipping rules are…
🚨 One month to go: EU shipping rules are changing🚨 The €150 de minimis threshold is being removed – and if you ship high volumes into the EU, costs could rise fast. Even small duties on each item can add up to serious spend over a year. Don’t get caught off guard. See what it could mean for your business and download your free guide today from the link in our bio 👉 #WeareILG #BeautyLogistics #FashionFulfilment #DeMinimis
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The State of UK Retail 2026 🛍️…
The State of UK Retail 2026 🛍️ We asked 328 e-commerce leaders what’s really driving growth right now. Turns out, it’s not demand – it’s operations. Our UK Retail Growth Report 2026 explores the operational challenges facing scaling e-commerce brands, with insights from founders and operations leaders across fashion, beauty, lifestyle and consumer goods. Inside the report, you’ll discover: • The top operational barriers to e-commerce growth in 2026 • Why fulfilment costs now rival marketing spend as the biggest pressure on margins • How brands are managing returns, delivery expectations and multichannel retail • The operational challenges behind international e-commerce expansion • The 10 key trends shaping e-commerce fulfilment and logistics We’ve brought it all together in our latest report, along with 10 key trends shaping e-commerce fulfilment and logistics. 📥 Download the full UK Retail Growth Report 2026 to see how leading brands are tackling these challenges from the link in our bio.
https://www.instagram.com/p/DY6kKoVDW_k/
From it’s roots as a lockdown startup to an…
From it’s roots as a lockdown startup to an internationally recognised beauty brand, @VIEVE partnered with ILG to fuel it’s growth across the UK, Ireland and USA. With ILG’s expertise in e-commerce fulfilment and the beauty sector, VIEVE has expanded to over 300 products, tripled sales, and entered new global markets…all in just over three years – a testament to the strength of the partnership and a shared ambition to scale without limits. 💙✨
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