
Peak Season
Fulfilment
Capitalise on 2025’s Golden Quarter with a Trusted 3PL
Peak season is a huge opportunity for e-commerce businesses to maximise sales. But, the golden quarter is so much more than 3 months out of 12. Getting the most from peak requires a year-round process of pre-planning, execution and follow-up.
Full-Service Peak Support
During the peak season and beyond, our fulfilment support helps you capitalise on the
busiest shopping period of the year.

Support All Year Round

Planning
for Peak?
Review of Peak 2024
The Numbers
The 2024 peak period at ILG was our most successful peak ever, with over one million orders shipped on behalf of our customers during November alone.
Read our guide to ‘good’ and ‘bad’ peak season fulfilment and key strategies for 2025

What did our Customers Say?
We’re thrilled to have received some amazing and constructive feedback from our valued customers. Our customers gave us an average rating of 4.32 out of 5 for our overall handling of the peak period and a rating of 4.28 out of 5 for the performance of our client services team.
Read about how a dedicated client services team is key to a successful peak for our clientsDock & Bay Testimonial
“During our peak season, ILG became the cornerstone of our operations, ensuring that we met customer demands with remarkable efficiency. Despite the surge in orders, our warehouse team showed exceptional dedication, swiftly processing and shipping a high volume of orders. We owe a great deal of our success during this crucial period to the support and professionalism shown by the ILG team.”
Community Manager, Dock & Bay

Peak Planning: Advice and Support
Get your business ready for peak season. Our tools, tips and expertise will ensure your peak is more successful.
Losing Sleep Over Peak? What’s Really Keeping Ops Teams Awake at Night?
Discover how e-commerce brands can beat Peak Season chaos with practical ops tips on staffing, stock, fulfilment and returns management.
Preparing Your Fulfilment for Peak Season
In this guide, we cover the 5 key operational areas to prioritise during the peak period, and how ILG can help your brand streamline its fulfilment.
Prepare for Peak Season: 10 Steps to Perfect the Pre-Purchase Path
It’s never too early to prepare for peak season. Optimise your e-commerce pre-purchase journey with our 10-step checklist to boost sales and success.
Fulfilment Support All Year
Keep things running smoothly beyond peak with our always-on
fulfilment support.
Peak Season Fulfilment: The Good, the Bad and Key Strategies for 2025
Peak season fulfilment is about seamlessly coordinating all aspects of your logistics. Here’s a guide to what ‘good’ and ‘bad’ fulfilment may have looked like this Peak season and how we can help you…
The Hidden Cost of Failed Deliveries During Peak and How to Avoid Them
We delve into the often-overlooked expenses occurred due to failed delivery and outline how a strategic approach and advanced delivery management can help avoid these to navigate Peak season successful…
How Our Fulfilment Clients Benefit from a Long-Term Partnership
At ILG, one of our key metrics for success is the growth of our clients. Our mission is to make our customers more successful, and we believe this is best achieved through long-standing partnerships wi…
Got a question?
Summit the Peak Season with ILG
Discover our fulfilment and delivery services, with powerful potential for your
e-commerce business during the golden quarter and beyond.
Our Awards
Follow Us
Why E-Commerce Brands Are Choosing Poland Over the…
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfilment Brexit reshaped EU fulfilment for UK brands – and the Netherlands is no longer the default. More brands are turning to Poland as a smarter, more cost-effective base for European growth 🇵🇱📦 With lower operating costs, strong carrier networks, and fast delivery across Europe, the shift isn’t just happening – it’s accelerating. Is your EU fulfilment strategy still fit for purpose? Read the full blog from the link in our bio 🔗 #Ecommerce #Logistics #Fulfilment #Brexit #SupplyChain #EUDistribution #3PL #BusinessGrowth
https://www.instagram.com/p/DWGp6f8lhPp/
This morning we attended the @cew_uk exclusive…
This morning we attended the @cew_uk exclusive breakfast session, with Silta and @twentyfifthmediaco exploring what’s really driving TikTok Shop growth in 2026 👀 From shifting consumer behaviours to evolving content strategies, it was a really insightful and interesting discussion on where the space is heading… A special shoutout to @cew_uk and Paivi for bringing this event and discussion to life and to all the panellists for sharing such invaluable insights into the future of TikTok shop success. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! 💙
https://www.instagram.com/reel/DWCB5Kegly9/
SOLD OUT! 📣…
SOLD OUT! 📣 On Wednesday 18th March, we’ll be attending and sponsoring an exclusive breakfast session with @cew_uk, Silta and @Twentyfifthmediaco, unpacking the true growth drivers behind TikTok Shop success and exploring what’s really powering growth on the platform in 2026. 🌟 Meet the experts who will be sharing their knowledge and key insights on the day, and stay tuned for post-panel highlights and takeaways coming soon! 🎤
https://www.instagram.com/p/DV8-aRQDK6_/
From 1 July 2026, the EU will remove the €150 de…
From 1 July 2026, the EU will remove the €150 de minimis duty exemption for low-value imports. For UK e-commerce brands shipping directly to EU customers, this means a €3 duty per item on goods under €150 – potentially increasing costs significantly for high-volume D2C sellers. In our latest blog, we explain: • What the rule change means for UK exporters • How the new duty will impact shipping costs • Why EU-based fulfilment could be the smartest solution If you’re selling into Europe, now is the time to review your logistics strategy. Read more from the link in our bio👉
https://www.instagram.com/p/DV0TA0bjl41/
Our team had a fantastic time last week at the…
Our team had a fantastic time last week at the @cew_uk Product Demonstration event in London! ✨ As the fulfilment and delivery partner of the CEW Beauty Awards, it’s always a highlight in our calendar. We loved connecting with so many inspiring beauty brands, showcasing some of our beautifully presented client stock and of course handing out a few sweet treats (because who can resist a Tony’s Chocolonely bar? 🍫). Swipe to see some highlights from our stand and the team in action and thanks to everyone who stopped by to say hello. We’re looking forward to the awards! 🏆💖 #CEW #BeautyIndustry #Fulfilment #BeautyBrands #Events #Logistics
https://www.instagram.com/p/DVyL78aDd_K/
Behind every Mother’s Day gift is a dedicated…
Behind every Mother’s Day gift is a dedicated team making it happen. 💙 From jewellery and accessories, to luxury beauty and skincare, fragrances and personalised gift wrapping, ILG supports brands in delivering those special moments. Here’s a glimpse of what we do behind the scenes this Mother’s Day. 💐 #MothersDay #Fulfilment #Logistics #BehindTheScenes
https://www.instagram.com/reel/DVvk1ENgrnG/
Happy International Women’s Day! 💙🌟…
Happy International Women’s Day! 💙🌟 This International Women’s Day, we’re proud to celebrate the incredible women of ILG. 47% of our workforce are women 🌟 52% of Team Leader (and similar) roles are held by women🌟 42% of Manager/Director roles are held by women🌟 48% of this financial year’s internal promotions were women🌟 From the warehouse floor to leadership, women are driving our success every day. Thank you for your dedication, leadership and impact.
https://www.instagram.com/p/DVnwnSVCu9R/
Ahead of International Women’s Day on Sunday 8th…
Ahead of International Women’s Day on Sunday 8th March, we wanted to honour some of the female founders leading some of the wonderful brands that we work with.💜 Their vision, resilience and leadership continue to inspire us every day. #InternationalWomensDay
https://www.instagram.com/p/DVdEW6xCpcF/
Yesterday, we had the pleasure of welcoming our…
Yesterday, we had the pleasure of welcoming our lovely client @gisou to one of our warehouses for an exclusive behind-the-scenes look at what goes on with their products. It was a great opportunity not only to showcase our operations, but also for them to meet the dedicated team who take care of their products every single day – the people who ensure everything runs smoothly from arrival to dispatch. 🤝 We’re looking forward to keeping the momentum going and working even more closely together! 🌟
https://www.instagram.com/p/DVN3qzGiBE4/
New Partnership Announcement! 💙…
New Partnership Announcement! 💙 We’re pleased to share that luxury skincare-first cosmetics brand @ByTerry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US. “Since we first partnered, ILG have quickly proven themselves to be a valuable fulfilment and logistics partner to By Terry. Through our collaboration, we’ve been able to consolidate our UK operations under one roof for both D2C and B2B orders, putting us in a great position to support the overall growth of the By Terry brand over the coming years. We would absolutely recommend ILG to other health and beauty brands looking for an experienced and trustworthy fulfilment partner.” – Adrien Nouet, Supply Chain Director at By Terry Read more about our partnership from the link in our bio ✨
https://www.instagram.com/p/DVLeQqejkEk/












