Peak Season
Fulfilment

Case Study! 💙 Jones Road Beauty, founded in 2021 by US make-up artist and entrepreneur Bobbi Brown, saw rapid growth with orders tripling in its first year and doubling in the second. While hugely successful in the US, UK sales were slowed by higher shipping costs and longer delivery times from the US. In October 2022, ILG took over the UK e-commerce fulfilment operation, impressing Jones Road with our pick accuracy, meticulous warehouse management, and the clean, sustainable environment of our Gatwick facility. With ILG’s flexible, scalable service, Jones Road could finally match rising UK demand.

Peak season is coming. Is your fulfilment ready? 📢 At ILG, we support fashion, beauty & wellbeing brands with everything from flexible delivery options to unforgettable unboxing, helping you build customer loyalty this peak season and beyond.✨📦 Read the full article on Preparing Your Fulfilment for Peak Season from the link in our bio!

Live at Beauty Vibe! 💄✨ We had an incredible time at the Beauty Vibe & ILG Future of Growth event last week, where we captured insights from some of the most inspiring brands, creators, and industry experts in beauty. Find out what attendees thought of the panels, what’s trending in beauty and get top tips on growth from some of our amazing interviewees – Ann Masson from @iconic.london, Seema Paterson from @thisworks, Tom Ashley from @ilg_logistics and Suzanne Coulton from @theinkeylist. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! 💙 #ilg #logistics #3pl #beauty #beautyvibe #beautylogistics #behindthescenes

It was great to welcome @Grundonrecycle to our Brackmills 2 warehouse in Northampton last week! They spent the day filming and chatting with our team about all the progress we’ve made on our sustainability journey over the past few years. 🌱 Some of our team also had the opportunity to visit one of Grundon’s Materials Recovery Facilities and their Energy from Waste Facility, which were fascinating to see. Stay tuned for the full Grundon x ILG case study vid coming soon! ♻️

Back in August, members of Team ILGFS took on the incredible Three Peaks Challenge – conquering Ben Nevis, Scafell Pike and Snowdon in just three days! ⛰️ Now that the fundraiser has officially closed, we’re so proud to share that together we raised an amazing £13,900 for Together for Short Lives! 💜 We just want to say a huge thank you to everyone who donated, supported and cheered us on along the way, your generosity will make a real difference to families with seriously ill children.🌟

Sneak peek! 👀 Yesterday, we partnered with Beauty Vibe to host our fifth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we explored “The Future of Distribution” and “The Future of Customer Experience”. A special shoutout to Beauty Vibe & Noelle Mahdi Shine for bringing the event and discussion to life and to all of the panellists for sharing invaluable insights into the future of the beauty industry! 💄 We loved connecting with so many inspiring people at such a stunning venue and can’t wait to share some key insights and commentary from the panel soon!💗

Thanks for joining us! 🚀 If you missed our recent webinar on Maximising Poland for Speedy Cross-Border Growth, here’s the one-liner takeaway: Brands using Poland as their EU fulfilment hub are delivering faster, slashing costs and keeping VAT simple. For CFOs and Founders weighing up EU expansion, the message was clear – speed and compliance don’t have to mean higher cost or complexity. Huge thanks to everyone who joined live and shared their challenges around tariffs, customs and margin pressure and to Sam Taylor (ILG) and Liam Payne (SimplyVAT) for the expert insights. Missed it? Catch up on the full session from the link in our bio 🌟

We’re thrilled to be the primary sponsor of The Future of Beauty Growth: Part 2 in London this week, in partnership with our friends at Beauty Vibe.🌟 Our CEO, Tom Ashley will join other industry leaders to explore ‘The Future of Distribution’ – a hands-on session diving into scaling across channels and territories, tariffs, De Minimis rules and phased international growth. The evening continues with ‘The Future of Customer Experience’, featuring panels on how personalisation, immersive retail, AI, training and merchandising innovation are redefining the beauty journey. We can’t wait to connect with the brilliant minds helping beauty brands scale with confidence. See you there! 💙

How Does a Fulfilment Partner Support the Growth of Indie Brands? 💭 For indie brands, every order matters. Partnering with the right fulfilment provider can make all the difference: ✅ More time to focus on product, marketing and customers ✅ Faster shipping and smoother returns for happier customers ✅ Lower costs through bulk shipping and smarter stock management ✅ Access to logistics expertise, technology and useful data ✅ Flexibility to scale, expand overseas and test new markets At ILG, we’ve supported indie brands for many years, bringing agility, honesty and practical problem-solving to every partnership. We don’t see ourselves as just a supplier – we become part of your team. 💬 As Gisou’s Head of Logistics & Warehousing, Sophia van der Schaaf, says: “ILG are absolute superstars. If we need to move fast, they have agility like I’ve not seen before in other 3PLs. And they hit their KPIs every time!” – Sophia van der Schaaf, Head of Logistics & Warehousing, Gisou With ILG, your brand is in safe hands. 👉 Read the full article to see how the right fulfilment partner can fuel sustainable growth from the link in our bio.

Throughout September, we celebrated Sustainable September with a variety of incentives and events for our whole team to get involved in. Here are just a few highlights of what we got up to! 🛍️ From start to finish, we hosted a pop-up shop with items kindly donated by some of our amazing customers. This not only helped reduce waste but also raised money for our charity of the year, Together for Short Lives, with a fantastic grand total of £12,134 raised! 🍏Each Wednesday, our team embraced sustainability by bringing in homemade lunches, helping to reduce both food waste and unnecessary packaging. To add some extra fun, we also encouraged everyone to showcase their best second-hand fashion finds, a great way to highlight that making eco-friendly choices can be both practical and stylish. 💚 We celebrated Green Day by asking everyone to come in wearing an item of green clothing. 🚯 On World Cleanup Day, our Brackmills team got stuck in with litter picking to support the local community. 🚲 On World Car Free day, we encouraged everyone to work from home or use more carbon-friendly alternatives to their usual commute, such as walking, cycling or using a mode of public transport. ♻️ We wrapped up the month with Recycling Week, joined by Grundon, who delivered an engaging session on the importance of recycling – not just our own waste, but our customers’ too. What a month it’s been! We’re so proud of the enthusiasm and commitment shown by our teams throughout the month, it’s a great reminder of the difference we can make when we work together for a more sustainable future! 💚♻️💪