
Our Mission.
Your Success
We’re a market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awards
Our Story
We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.

Our Values
Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfilment specialists.


Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfilment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfilment space across 10 UK and EU warehouses.

Our Accreditations
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

Join Us
Become part of team ILG. We’re opening new facilities across the UK and EU and looking for new talent to join our expanding, high-energy business.
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritise the development, safety and wellbeing of our people.
Environment
We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.

Read Our Latest Industry Tips and News
ILG Receives RoSPA Gold President’s Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for the third year in a row.
Omnichannel Logistics: A Guide for Growing E-Commerce Brands
Omnichannel logistics connects online and offline retail. We explore how it drives a seamless customer experience across sales, shipping, and fulfilment.
Why Partner with ILG?
About ILG (International Logistics Group)
Delivering excellence in e-commerce fulfilment and multi-carrier management.
Our Mission. Your Success.
At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfilment, delivery and returns solutions for e-commerce brands. Whether you’re a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.
ILG specialises in premium beauty, fashion and lifestyle product fulfilment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.
Quick Facts
- Founded: 1990
- Headquarters: East Grinstead, West Sussex, UK
- Parent Company: Yusen Logistics
- Fulfilment Centres: 10 across the UK and EU
- Typical Sectors: Beauty • Fashion • Wellbeing • Lifestyle
- Employees: 600+
- Accreditations: ISO 14001 (Environmental Management) • UKWA member • BIFA member • Soil Association Organic Certified • EcoVadis Gold
- Sustainability Goal: Zero by 30 – Carbon Neutral by 2030
Our Story
Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, we’ve evolved into a market-leading 3PL, partnering with some of the world’s most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfilment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clients’ growth at every stage.
Our Expertise
- E-Commerce Fulfilment: Pick, pack and ship for D2C brands
- Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
- Returns Management: Flexible solutions for product returns
- International Fulfilment: EU hub in Poland for faster cross-border delivery
- Value-Added Services: Gift-wrapping, product personalisation and kitting
- Carrier Management: Multi-carrier solutions for efficient deliveries
Sustainability & Environmental Responsibility
We’re proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.
- BREEAM Excellent or Outstanding rated warehouses
- Zero-emission deliveries through sustainable carrier partnerships
- Green Champions programme at each site
- Recycling and waste-reduction training and targets embedded into operations
Frequently Asked About ILG Questions
What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specialising in high-quality order fulfilment and delivery services for e-commerce beauty, fashion and lifestyle brands.
Who are ILG’s clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >
Where are ILG’s fulfilment centres?
We operate 10 state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.
Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.
What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.
Follow Us
Big changes are coming for cross-border…
Big changes are coming for cross-border e-commerce. 🚨 From 1st July 2026, the EU will remove the €150 duty-free de minimis threshold on imported goods. If you ship orders under €150 from the UK or US into the EU, new customs duties and fees could significantly increase your shipping costs. Use our EU shipping cost calculator and download the free guide from the link in our bio to understand the impact and prepare your business before the changes take effect. 📦🌍
https://www.instagram.com/p/DYUXvZQlXxE/
We’re proud to announce that we have been…
We’re proud to announce that we have been shortlisted as a finalist in the Excellence in Sustainability category at the UKWA Awards for Excellence 2026 🌱🏆 Being recognised alongside so many outstanding businesses across the logistics sector is a huge honour, and a testament to the hard work and commitment of our incredible team. We’re looking forward to celebrating at the awards in July! #WeareILG #UKWAAwards26
https://www.instagram.com/p/DYPA-BeCJZ-/
Running an e-commerce brand across multiple sales…
Running an e-commerce brand across multiple sales channels? 📦 Omnichannel logistics can help simplify fulfilment, improve customer experience, and make scaling your business that little bit easier. From marketplaces and websites to social commerce, discover how connected logistics keeps everything running smoothly behind the scenes 🚚 Read the article from the link in our bio 🔗
https://www.instagram.com/p/DYEVMUjCGvm/
This morning, we donated a van full of stock to…
This morning, we donated a van full of stock to Chestnut Tree House, our Charity of the Year 💙 We’re proud to support the incredible work they do for children and families across the community, and it’s great to be able to give back in a meaningful way. A great morning delivering the donations, and we’re looking forward to continuing our support throughout the year. #WeareILG
https://www.instagram.com/p/DYCwHEFmn-2/
We’re delighted to share that ILG has once again…
We’re delighted to share that ILG has once again received the RoSPA Gold President’s Award, marking our 12th consecutive Gold recognition for excellence in Health and Safety. This continued achievement reflects our ongoing focus on maintaining high standards across our operations. This award is a testament to our strong focus on safety, the dedication of our H&S team, and the efforts of everyone at ILG who works hard each day to keep our workplace safe. The @rospacharity Awards are globally recognised as a benchmark for safety performance, and we’re proud to be part of a legacy that puts people’s wellbeing first. 💪
https://www.instagram.com/reel/DX9JJSoj99n/
TikTok Shop is exploding – but can your fulfilment…
TikTok Shop is exploding – but can your fulfilment keep up? 🚀 “As a channel, TikTok Shop is less profitable compared to other e-com channels, although it also acts as general marketing investment for the brand, supporting other channels. Using one 3PL provider often gives brands a better visibility of the P&L and makes it possible to avoid additional costs related to duplicate warehousing and stock management. For omnichannel brands, choosing one fulfilment partner is usually the best option. Silta team highly recommends ILG.” – Päivi Korvela, Founder of TikTok Shop Partner Agency Silta and Co-Founder of Kanzen Studios
https://www.instagram.com/reel/DXyToe6k6qO/
Celebrating an incredible milestone 🎉…
Celebrating an incredible milestone 🎉 Yesterday, we marked Cliff Allen 30-year anniversary at ILG – a true testament to dedication, experience and the relationships he’s built along the way. Your dedication and commitment to excellence have made a lasting impact on the company and for that, we thank you! Thank you for 30 years of commitment – here’s to many more successes ahead! 👏
https://www.instagram.com/p/DXv28qWDIwQ/
ILG are proud to have achieved ISO 14001…
ILG are proud to have achieved ISO 14001 recertification, reinforcing our commitment to sustainability and responsible business practices across everything we do. This milestone reflects our ongoing efforts to reduce environmental impact, improve our processes, and operate in a way that supports a more sustainable future. 💙🌱 Read more about our recertification from the link in our bio.
https://www.instagram.com/reel/DXv2tIey5GB/
Happy Earth Day 2026 🌱🌍…
Happy Earth Day 2026 🌱🌍 This year’s theme, “Our Power, Our Planet,” is all about taking action and we’re proud to play our part in helping the planet thrive. Here’s what we’ve been working towards: ✨ ISO 14001 accredited & EcoVadis Gold Award achieved 🎯 Committed to becoming a Net Zero business by 2030 📉 80% reduction in CO2e emissions since 2020 (market-based) ♻️ In 2025 alone, we recycled 82% of our waste – including 502 tonnes of cardboard and 29 tonnes of plastic Together, small changes add up to a big impact. 🌎💚
https://www.instagram.com/reel/DXbL_MZAZuq/
🚨 Big changes are coming for EU shipping in…
🚨 Big changes are coming for EU shipping in 2026 🚨 From 1 July 2026, the EU is removing the €150 duty-free threshold on imports, and that could have a major impact on your e-commerce shipping costs. What will this mean for your business? 📦 – A proposed €3 duty per item (with different tariff classification codes) – Multi-item orders could face multiple charges – Additional handling fees may apply – Increased customs administration & complexity For brands shipping high volumes of small parcels into Europe, these changes could significantly affect margins and pricing strategies. Now’s the time to get ahead of it. 👉 Check out the link in our bio to calculate your future EU shipping costs and see how these changes could impact your business. #Ecommerce #Logistics #EUShipping #Deminimus
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