
Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
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Back in August, members of Team ILGFS took on the…
Back in August, members of Team ILGFS took on the incredible Three Peaks Challenge – conquering Ben Nevis, Scafell Pike and Snowdon in just three days! ⛰️ Now that the fundraiser has officially closed, we’re so proud to share that together we raised an amazing £13,900 for Together for Short Lives! 💜 We just want to say a huge thank you to everyone who donated, supported and cheered us on along the way, your generosity will make a real difference to families with seriously ill children.🌟
https://www.instagram.com/p/DPx5cObgG9x/
Sneak peek! 👀…
Sneak peek! 👀 Yesterday, we partnered with Beauty Vibe to host our fifth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we explored “The Future of Distribution” and “The Future of Customer Experience”. A special shoutout to Beauty Vibe & Noelle Mahdi Shine for bringing the event and discussion to life and to all of the panellists for sharing invaluable insights into the future of the beauty industry! 💄 We loved connecting with so many inspiring people at such a stunning venue and can’t wait to share some key insights and commentary from the panel soon!💗
https://www.instagram.com/p/DPoTnbKDsfE/
Thanks for joining us! 🚀…
Thanks for joining us! 🚀 If you missed our recent webinar on Maximising Poland for Speedy Cross-Border Growth, here’s the one-liner takeaway: Brands using Poland as their EU fulfilment hub are delivering faster, slashing costs and keeping VAT simple. For CFOs and Founders weighing up EU expansion, the message was clear – speed and compliance don’t have to mean higher cost or complexity. Huge thanks to everyone who joined live and shared their challenges around tariffs, customs and margin pressure and to Sam Taylor (ILG) and Liam Payne (SimplyVAT) for the expert insights. Missed it? Catch up on the full session from the link in our bio 🌟
https://www.instagram.com/p/DPjcZxGDZHi/
We’re thrilled to be the primary sponsor of The…
We’re thrilled to be the primary sponsor of The Future of Beauty Growth: Part 2 in London this week, in partnership with our friends at Beauty Vibe.🌟 Our CEO, Tom Ashley will join other industry leaders to explore ‘The Future of Distribution’ – a hands-on session diving into scaling across channels and territories, tariffs, De Minimis rules and phased international growth. The evening continues with ‘The Future of Customer Experience’, featuring panels on how personalisation, immersive retail, AI, training and merchandising innovation are redefining the beauty journey. We can’t wait to connect with the brilliant minds helping beauty brands scale with confidence. See you there! 💙
https://www.instagram.com/p/DPgYiL2jqwc/
How Does a Fulfilment Partner Support the Growth…
How Does a Fulfilment Partner Support the Growth of Indie Brands? 💭 For indie brands, every order matters. Partnering with the right fulfilment provider can make all the difference: ✅ More time to focus on product, marketing and customers ✅ Faster shipping and smoother returns for happier customers ✅ Lower costs through bulk shipping and smarter stock management ✅ Access to logistics expertise, technology and useful data ✅ Flexibility to scale, expand overseas and test new markets At ILG, we’ve supported indie brands for many years, bringing agility, honesty and practical problem-solving to every partnership. We don’t see ourselves as just a supplier – we become part of your team. 💬 As Gisou’s Head of Logistics & Warehousing, Sophia van der Schaaf, says: “ILG are absolute superstars. If we need to move fast, they have agility like I’ve not seen before in other 3PLs. And they hit their KPIs every time!” – Sophia van der Schaaf, Head of Logistics & Warehousing, Gisou With ILG, your brand is in safe hands. 👉 Read the full article to see how the right fulfilment partner can fuel sustainable growth from the link in our bio.
https://www.instagram.com/p/DPVkvw4CprI/
Throughout September, we celebrated Sustainable…
Throughout September, we celebrated Sustainable September with a variety of incentives and events for our whole team to get involved in. Here are just a few highlights of what we got up to! 🛍️ From start to finish, we hosted a pop-up shop with items kindly donated by some of our amazing customers. This not only helped reduce waste but also raised money for our charity of the year, Together for Short Lives, with a fantastic grand total of £12,134 raised! 🍏Each Wednesday, our team embraced sustainability by bringing in homemade lunches, helping to reduce both food waste and unnecessary packaging. To add some extra fun, we also encouraged everyone to showcase their best second-hand fashion finds, a great way to highlight that making eco-friendly choices can be both practical and stylish. 💚 We celebrated Green Day by asking everyone to come in wearing an item of green clothing. 🚯 On World Cleanup Day, our Brackmills team got stuck in with litter picking to support the local community. 🚲 On World Car Free day, we encouraged everyone to work from home or use more carbon-friendly alternatives to their usual commute, such as walking, cycling or using a mode of public transport. ♻️ We wrapped up the month with Recycling Week, joined by Grundon, who delivered an engaging session on the importance of recycling – not just our own waste, but our customers’ too. What a month it’s been! We’re so proud of the enthusiasm and commitment shown by our teams throughout the month, it’s a great reminder of the difference we can make when we work together for a more sustainable future! 💚♻️💪
https://www.instagram.com/p/DPTiQTGjJw5/
Meet the panellists! 💙…
Meet the panellists! 💙 Next Thursday, we’re bringing together some of the beauty industry’s most influential leaders for The Future of Beauty Growth: Part 2! We’ll be exploring ‘The Future of Distribution’ and ‘The Future of Customer Experience’ in two exclusive panels hosted by @beautyvibelondon @shine.noelle 🌟 Meet the experts who will be sharing their knowledge and key insights on the day and stay tuned for all the post-panel insights which will be coming soon! 🎤
https://www.instagram.com/p/DPRA2rVALXO/
That’s a wrap on Recycling Week! ♻️…
That’s a wrap on Recycling Week! ♻️ Yesterday, we were delighted to be joined by our friends at Grundon, who ran an engaging session for our teams on the importance of recycling – not just our own waste, but our customers’ too. It was an informative, interactive and fun session, packed with useful insights, surprising facts and even some games (with prizes up for grabs!). A huge thank you to @grundonrecycle for helping us all think a little greener 🌍 and to our teams for getting so involved in Recycling Week!
https://www.instagram.com/p/DPEFfr7AnLB/
Peak season is when the pressure really kicks in.…
Peak season is when the pressure really kicks in. The ‘Ops Crush’ is real – that point when fast-growing brands feel the weight of fulfilment and logistics more than any other time. In this piece for Transport & Logistics Magazine, ILG’s Marketing Director, Andy Hunt, looks at why so many brands hit a wall when scaling, how logistics often becomes the bottleneck, and how to build foundations for sustainable growth: Click the link in our bio to read the full article 🔗 As we head into Peak 2025, it’s a good reminder that growth only happens if your operations can keep up.
https://www.instagram.com/p/DPBdNA9DTx7/
Ever come across the term MOQ (Minimum Order…
Ever come across the term MOQ (Minimum Order Quantity) and wondered why it matters? 📦 Put simply, it’s the smallest amount a supplier will let you order. Of course, they will set MOQ at a level that ensures your order makes business sense for them – but it has to make sense for your operation too. In our latest guide, we cover: – What MOQ actually means – What influences MOQ levels – How MOQ affects your supply chain – How to calculate your ideal MOQ levels Because getting MOQ wrong can slow you down, but getting it right can set you up for growth. Read the full edition from the link in our bio 🌟 #ecommerce #supplychain #businessgrowth
https://www.instagram.com/p/DO8xnj9jCTT/