Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Christmas Jumper Day is officially in full swing…
Christmas Jumper Day is officially in full swing here at ILG and we asked our team to dress in their festive jumpers today – and they did not disappoint! From sparkles and snowflakes to full-on novelty knits, we’re spreading a little extra cheer around the office and warehouses today. ✨🎅
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Black Friday Weekend is complete!!! 💙💪…
Black Friday Weekend is complete!!! 💙💪 MASSIVE thank you to all our customers for keeping us on our toes & building success together, and to our colleagues for their dedication & true teamwork!
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Last Tuesday, we sponsored the 2025 CEW achiever…
Last Tuesday, we sponsored the 2025 CEW achiever awards at the Rosewood London. 🌟 It’s always one of the highlights of the year, celebrating the incredible talent in the beauty industry. We had such a fantastic evening celebrating with some of our amazing customers – @thisworks, @theinkeylist and @drsamsskincare 💙 Also a special shoutout to @VIEVE’s Jamie Genevieve for winning an Achiever Award! 🌟 And the biggest thank you to @cew_uk, for such a wonderful evening ✨
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Case Study! 💙…
Case Study! 💙 Since opening their modern apothecary in Chelsea, NYC back in 2004, @malinandgoetz has grown into a standout unisex skincare brand. As they expanded into the UK and EU, they chose ILG as their fulfilment partner – a perfect fit for their attention to detail. With flexible logistics and dedicated support, ILG helps MALIN+GOETZ deliver luxury skincare on an international scale.
https://www.instagram.com/p/DR2VXDfDjdQ/
The 2025 Autumn Budget changed the fulfilment…
The 2025 Autumn Budget changed the fulfilment game. 🚚 If you’re still running your own warehouse, this one’s for you. We’ve published a new blog on why outsourcing could protect your margins. 📦Read the full breakdown from the link in our bio.
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Happy Black Friday! 🖤 Huge shoutout to our…
Happy Black Friday! 🖤 Huge shoutout to our incredible teams who are working hard to get orders out the door today! 🛍️🌟 Wishing everyone a successful Black Friday and Peak Season 2025! 💙 #BlackFriday #PeakSeason #ILG
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Black Friday success doesn’t happen by chance -…
Black Friday success doesn’t happen by chance – it happens by preparation. 🖤 Hear from our CEO, Tom Ashley, on the essential steps e-commerce brands should take to achieve the perfect peak. Here’s how to get the most from your peak. ⬇️🖤 #EcommerceTips #PeakSeason #ILGLogistics #BlackFridayPrep
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Peak season doesn’t have to feel like organised…
Peak season doesn’t have to feel like organised chaos. With the right social content (and the right fulfilment partner 😉), it becomes a whole lot smoother. Here are 10 posts that will genuinely boost conversions this Peak – not fluff, not trends, just what works. Ready to make this your smoothest season yet? 🚀 Take a look at our latest blog for more tips and social post inspiration to see what customers can’t get enough of this Peak. Read the blog from the link in our bio. Wishing you and your teams the best of luck this Black Friday – you’ve got this! 🌟
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Peak season doesn’t have to be stressful!…
Peak season doesn’t have to be stressful! 🎯🚚 With peak in full swing, our Peak Hub is here to support you. It’s your go-to space for practical guidance and planning tips, to help keep your fulfilment running smoothly throughout the busiest period. Plus, useful resources to support successful all-year-round fulfilment for growing brands. Make sure you check out our Peak Hub from the link in our bio! 🔗
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Failed deliveries during Peak Season cost…
Failed deliveries during Peak Season cost businesses more than just a missed parcel – they lead to more customer service calls, returns, lost loyalty and even negative reviews. Our latest article breaks down these hidden costs and explains how ILG’s smart multi-carrier setup helps brands stay in control, reduce risk and keep customers happy. Read the full article from the link in our bio 🔗📦🌟 #PeakSeason #Logistics #MultiCarrier #ILG
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