
Peak Season
Fulfilment
Capitalise on 2025’s Golden Quarter with a Trusted 3PL
Peak season is a huge opportunity for e-commerce businesses to maximise sales. But, the golden quarter is so much more than 3 months out of 12. Getting the most from peak requires a year-round process of pre-planning, execution and follow-up.
Full-Service Peak Support
During the peak season and beyond, our fulfilment support helps you capitalise on the
busiest shopping period of the year.

Support All Year Round

Planning
for Peak?
Review of Peak 2024
The Numbers
The 2024 peak period at ILG was our most successful peak ever, with over one million orders shipped on behalf of our customers during November alone.
Read our guide to ‘good’ and ‘bad’ peak season fulfilment and key strategies for 2025

What did our Customers Say?
We’re thrilled to have received some amazing and constructive feedback from our valued customers. Our customers gave us an average rating of 4.32 out of 5 for our overall handling of the peak period and a rating of 4.28 out of 5 for the performance of our client services team.
Read about how a dedicated client services team is key to a successful peak for our clientsDock & Bay Testimonial
“During our peak season, ILG became the cornerstone of our operations, ensuring that we met customer demands with remarkable efficiency. Despite the surge in orders, our warehouse team showed exceptional dedication, swiftly processing and shipping a high volume of orders. We owe a great deal of our success during this crucial period to the support and professionalism shown by the ILG team.”
Community Manager, Dock & Bay

Peak Planning: Advice and Support
Get your business ready for peak season. Our tools, tips and expertise will ensure your peak is more successful.
Losing Sleep Over Peak? What’s Really Keeping Ops Teams Awake at Night?
Discover how e-commerce brands can beat Peak Season chaos with practical ops tips on staffing, stock, fulfilment and returns management.
Preparing Your Fulfilment for Peak Season
In this guide, we cover the 5 key operational areas to prioritise during the peak period, and how ILG can help your brand streamline its fulfilment.
Prepare for Peak Season: 10 Steps to Perfect the Pre-Purchase Path
It’s never too early to prepare for peak season. Optimise your e-commerce pre-purchase journey with our 10-step checklist to boost sales and success.
Fulfilment Support All Year
Keep things running smoothly beyond peak with our always-on
fulfilment support.
Peak Season Fulfilment: The Good, the Bad and Key Strategies for 2025
Peak season fulfilment is about seamlessly coordinating all aspects of your logistics. Here’s a guide to what ‘good’ and ‘bad’ fulfilment may have looked like this Peak season and how we can help you…
The Hidden Cost of Failed Deliveries During Peak and How to Avoid Them
We delve into the often-overlooked expenses occurred due to failed delivery and outline how a strategic approach and advanced delivery management can help avoid these to navigate Peak season successful…
How Our Fulfilment Clients Benefit from a Long-Term Partnership
At ILG, one of our key metrics for success is the growth of our clients. Our mission is to make our customers more successful, and we believe this is best achieved through long-standing partnerships wi…
Got a question?
Summit the Peak Season with ILG
Discover our fulfilment and delivery services, with powerful potential for your
e-commerce business during the golden quarter and beyond.
Our Awards
Follow Us
Every order is an opportunity to reinforce a brand…
Every order is an opportunity to reinforce a brand experience. For @thisworks, fulfilment is about more than getting products from A to B – it’s about delivering the same premium, boutique experience their customers expect from the brand itself. From bespoke branded packaging and luxury presentation to reliable global fulfilment, ILG are proud to help extend the This Works brand beyond checkout and right through to delivery. Read the full case study from the link in our bio to discover how our partnership continues to deliver an experience that works. ✨ #WeareILG #BeautyFulfilment #CustomerExperience #BrandExperience
https://www.instagram.com/p/DafM_INF9PO/
Yesterday, we were delighted to attend the Tones…
Yesterday, we were delighted to attend the Tones of Beauty event in London. It was a fantastic opportunity to connect with brands across the beauty industry and hear a wide range of perspectives on the trends, challenges and opportunities shaping the sector. A particular highlight was the insightful CEW panel, which shared valuable perspectives on the evolving beauty retail landscape and sparked some thought-provoking discussions. Hearing such honest insights and sharing ideas with fellow industry professionals reinforces the value of collaboration as the industry continues to evolve. Thank you to the organisers for hosting such an engaging event – we’re looking forward to continuing the conversations. 💙 #WeareILG #TonesOfBeauty
https://www.instagram.com/p/DaVVM_HjoV8/
Who says logistics has to be boring? 😄…
Who says logistics has to be boring? 😄 We had a bit of fun with this one, but the message is simple: whatever your logistics needs, there’s a very good chance we can help. Whether it’s: 📦E-Commerce Fulfilment 📦B2B Fulfilment 📦UK & EU Fulfilment 📦Carrier Management 📦Gift Wrapping 📦Kitting 📦Returns 📦Customer Services 📦Personalisation …we’ve got the expertise, experience and team to make it happen. The dancing might be questionable, but our logistics certainly aren’t. 😉 So yes… we really can do this, and we really can do that. If you’re looking for a logistics partner that makes things simple (and isn’t afraid to have a little fun along the way), we’d love to hear from you. Get in touch with the ILG team today. 💙 #WeareILG
https://www.instagram.com/reel/DaPwNubkcqy/
After seven months of renovation, we’re finally…
After seven months of renovation, we’re finally back home. 🏡✨ It’s been a long journey, with teams working from different locations while the work was underway, so it’s fantastic to have everyone back together again in one space. The finished result is incredible, creating an environment that’s modern, collaborative and ready for the future. A huge thank you to everyone involved in bringing the space to life, with a special shoutout to Mike Jones for all the hard work, dedication and effort that went into making this transformation happen. We can’t wait to make the most of it! 🌟
https://www.instagram.com/p/DaNvZ-VnDO1/
🚨 Less than one week until the EU de minimis…
🚨 Less than one week until the EU de minimis rule changes. On 1 July 2026, the €150 duty-free threshold disappears. For many UK businesses selling into the EU, that means: 📈 Higher import duties 📦 Increased fulfilment costs 💰 Reduced margins We’ve analysed real customer shipping data to show just how significant the impact could be – and why many businesses are moving to EU fulfilment before the changes take effect. Swipe to see the figures. #WeareILG
https://www.instagram.com/p/DaDNA81F55s/
On Friday, our team were proud to sponsor and…
On Friday, our team were proud to sponsor and attend the CEW Beauty Awards 2026! ✨ What an incredible day celebrating the very best of the beauty industry. Congratulations to all the finalists and winners on their outstanding achievements. We’re especially thrilled to see so many of our customers recognised for their innovation, talent and dedication. It was fantastic to celebrate your success and see your hard work rewarded. 🏆 A special congratulations to: ✨ @Theinkeylist – Amazon Beauty Breakthrough Award – Glycolic Acid Exfoliating Body Stick – Best New Targeted Skincare (Mass) – Exosome Hydro-Glow Complex ✨ @Charlottetilbury – Best New Skin Product – Charlotte’s NEW Magic Cream – Beauty Icon – Hollywood Flawless Filter – Best British Brand ✨ @Gisou – Best New Hair & Scalp Product (Prestige) – Honey Gloss Ceramide Therapy Hair Mask A huge well done to everyone recognised at this year’s awards. We are proud to work alongside such inspiring brands and look forward to celebrating many more successes together. 🎉 #WeareILG #CEWBeautyAwards #BeautyAwards #BeautyIndustry #AwardWinners #BeautyBrands
https://www.instagram.com/p/DZ7C67EGiGY/
🤠🚀 A little adventure-inspired look at what…
🤠🚀 A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! 🚀📦 #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
https://www.instagram.com/reel/DZwo23njKii/
We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasn’t entirely convinced! Keep your eyes peeled – more content is on the way! 💙 #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year 💙…
Giving Back to Our Charity of the Year 💙 On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree House’s Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. 🧡
https://www.instagram.com/p/DZozm5IFhep/
Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots 📸 Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. 🌟 @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/












